Heat Pump Water Heater Quick Guide for Homeowners
You’ve helped your customer upgrade to the most efficient electric water heater on the market—now make sure they get the most out of their investment.
Heat pump water heaters have unparalleled savings potential, but in order for homeowners to get the most out of their investment, it helps to provide documentation on best practices and available support.
We’ve put together a quick user guide you can share with your customers that features straightforward tips on operating and maintaining their new water heater.
Why share it?
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Fewer callbacks: When homeowners know how to set modes, clean the filter, and spot a clogged condensate line, you spend less time on service visits.
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Higher satisfaction—and more reviews. Confident customers are happy customers, and happy customers are more likely to recommend you to a friend or neighbor.
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Easy hand‑off. The PDF is ready to print or email. Drop it in your leave-behind packet or text the link right from the jobsite.
What’s inside
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Give It Space. Ensuring the heat pump water heater has sufficient breathing room boosts efficiency.
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Dial in Your Setting. When to use Heat Pump Only, Hybrid/Economy, Electric, High‑Demand, and Vacation.
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Set the Right Temperature. Why 120 °F is the sweet spot, and a warning that hotter temperatures come with a risk of scalding.
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The Sound of Savings: A gentle fan noise means it’s working efficiently.
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Keep It Running: Quick filter cleaning, drain line and condensate pump checks, and keeping ducts clean.
Download the Homeowner Quick Guide and email or print it for each installation. This customer-friendly sheet could save you hours of troubleshooting and unnecessary callbacks.
Want a branded copy for your company? Send us a note!